(Solution) - Macro Project

For this assignment I am choosing to do a macro project. The agency we will focus on is the united way 2-1-1. For this agency you are required to go through a week of training which covers navigating data bases, how to engage with clients, handling crisis calls, and suicide calls as well. We believe that post training there should be a survey for the trainees to complete in order to improve it. Your research should consist of what questions should be asked post training(Make a list), how successful it is to have post training questions, data from other companies who have used post training surveys, etc. Below I have attacked rubrics and examples, please review them. If you have any questions please reach out.


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